The Cellsano LED Mask uses advanced light therapy with four carefully selected wavelengths to target multiple skin concerns at a cellular level, providing visible improvements over time:

• Red Light (630nm): Reduces inflammation, pigmentation, and redness. It promotes cellular repair and boosts circulation, resulting in a more vibrant, youthful complexion. It also helps to reduce fine lines and wrinkles by stimulating collagen production.
• Blue Light (460nm): Known for its effectiveness in treating acne, the blue light targets acne-causing bacteria, reducing breakouts and helping to clear the skin. It also works to balance the skin’s oil production.
• Yellow Light (590nm): Works to calm and reduce redness and irritation. It helps even out skin tone, promoting a brighter, smoother appearance.
• Near-Infrared Light (850nm): Reaches deeper layers of the skin to stimulate the production of collagen and elastin. It works at a deeper cellular level, leading to plumper, firmer skin with a more youthful look.

For the best results, use the Cellsano LED Mask 3 to 5 times a week for the first 4 to 6 weeks. After this period, you can switch to maintenance treatments based on your individual skincare needs and lifestyle. Consistency is important, so feel free to adjust the frequency according to what suits you best!

We recommend using the Cellsano LED Mask 3-5 times per week. The effects of daily use have not been extensively studied, and while the risk is minimal, we advise following the instructions provided to ensure safe and effective use. For best results, use the device as directed.

Most users begin to notice improvements in their skin after 2-4 weeks of consistent use. For optimal results, we recommend completing the initial 4-6 week treatment period before evaluating the full benefits. Results may vary depending on your skin type and concerns.

Yes! The Cellsano LED Mask is designed for both convenience and comfort, making it ideal for on-the-go use. Its portable design and flexible, premium silicone material allow you to enjoy its benefits while multitasking, relaxing, or even traveling. Whether you’re at home or on the move, the mask is easy to use and travel-friendly.

Yes, LED light therapy is considered safe when used as directed. Our mask is FDA-approved, dermatologist-tested, and certified under the Quality Management System for Medical Devices, ensuring both safety and efficacy.

The Cellsano LED Mask is designed and intended for users aged 16 and older.

The Cellsano LED Mask is gentle enough for most skin types, including sensitive skin. However, if you have extremely sensitive skin or a skin condition, we recommend consulting with a dermatologist before use.

Yes, the LED mask works best on clean skin. We recommend applying your regular skincare products after your treatment session for maximum absorption. However, avoid using photosensitizing products before treatment, such as retinols or products containing alpha hydroxy acids.

Clean your mask after each use with a soft, damp cloth and mild soap if needed. Ensure the mask is completely dry before storing or using it again. Never submerge the mask in water or use harsh cleaning agents.

With proper care and maintenance, your Cellsano LED Mask is designed to last for years. The LED lights have an extended lifespan of approximately 10,000 hours of use.

Yes, a detailed product manual is included with your Cellsano LED Mask. It provides complete instructions for use, as well as important information on warnings, precautions, and contraindications. Please refer to the manual for safe and effective use of your device.

Yes, the Cellsano LED Mask comes with a one-year limited warranty that covers manufacturing defects. Please register your product on our website after purchase to activate your warranty.

We accept multiple secure payment methods:

• Credit/debit cards (Visa, Mastercard)
• Bancontact

Absolutely. Your banking information is never stored by Cellsano, even when you save payment details for future purchases. All transactions are securely processed through our trusted partners, Mollie and PayPal, using encrypted payment modules.

Proceed to the “Payment” step during checkout
Find the “discount code” field under your basket summary
Enter your promo code and click “Apply”
If valid, the discount will automatically appear in your basket summary

Important: Enter your code before completing payment.

After successful order placement, you’ll receive a confirmation email containing your order number and basket summary. You can also view order details in your account under “My Orders.”
If you don’t receive a confirmation email, please contact info@cellsano.com.

Once placed, orders cannot be modified or canceled as we process weekday orders received before noon on the same day (except in cases of stock issues, pre-orders, or holidays).
If you wish to return your order after receiving it, you have 14 days to do so (see our return policy below).

Contact customer service at support@cellsano.com to initiate the return process
Our team will provide specific instructions based on your situation
Return the item(s) in their original, unopened condition
Once we receive and inspect your return, we’ll process your refund to your original payment method

Returns must be initiated within 14 days of receiving your order
Items must be in original, complete condition (unopened and undamaged)
Return shipping costs are the customer’s responsibility
We will refund all payments after inspection via your original payment method

Delivery times vary by destination:

Luxembourg: 1-2 business days
EU Countries: 3-7 business days
International Orders: 7-14 business days

Actual delivery times may vary based on the courier, customs processing, and local holidays. You’ll receive tracking information via email once your order ships.

Our team responds within 48-72 working hours (excluding weekends, holidays, and announced closure periods). If you haven’t heard back after this timeframe, please:

Contact us again at info@cellsano.com
Include a clear subject line (e.g., “Order #12345 – Tracking Issue”)
We’ll prioritize your request and assist you promptly

If you’re unsatisfied with your order, please contact support@cellsano.com with details about your concerns. We’re committed to resolving any issues promptly and will respond within 48-72 working hours.